Frequently Asked Questions

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Responder Care™ providers Responders, and their family members, with private access to an advanced-practice Emergency Medical Services (EMS) Agency infrastructure, with telemedicine, and Mobile Integrated Healthcare - Community Paramedicine (MIH-CP) capabilities. 

Responder Care™ offers a private advanced-practice EMS infrastructure where off-duty Responders, and private medical personnel, deliver care to Responders and their family members.

If you're a Responder facing a life-threatening emergency, please call 9-1-1 immediately. If you're not facing a life-threatening emergency, and you prefer private or discreet urgent or emergency care brought to you, call Responder Care™.

No. Responder Care™ does not replace or compete with public 9-1-1 or other private medical services. Rather, Responder Care™ provides enhanced, alternative, and private access to EMS & MIH-CP services otherwise not available or accessible. 

Not necessarily. Patient movement and transportation is a means of treatment. Not all patients treated by Responder Care™ require transport to a hospital. If clinically indicated, Responder Care™ providers will urge the patient to seek higher level care and to be transported. But the decision of transport in most all situations is at the discretion of the patient and/or consulting physician. 

No. Responder Care™ provides EMS & MIH-CP with an expanded scope of practice that leverages real-time on-line medical control and advanced practice care in-person and via telemedicine. 

Responder Care™ is an EMERGILITY™ Special Program with Fiscal Sponsorship provided by Global Impact, a 501(c)(3).

Responder Care™ provides private, advanced-practice Emergency Medical Services (EMS) & Mobile Integrated Healthcare - Community Paramedicine (MIH-CP), for Responders and their families.

First-Responders, front-line emergency personnel, public safety, dispatchers, emergency planners, and their families can access Responder Care™.

Patients who do not qualify for Responder Care™ are referred to EMERGILITY™ Mobile Medical Care (MIH-CP) or other  appropriate medical provider. 

Responder Care™ operates primarily in Northern Virginia, with telemedicine options for Responders who may be traveling or our of the area.

Responder Care™ can operate outside Virginia if treatment originates or terminates in Virginia, as permitted by licensure and law.

Responder Care™ is an EMERGILITY™ Special Program that is established under the EMERGILITY™ EMS Agency (VA50537), as permitted by licensure and law.

EMS Agency affiliation, training, and authorization is required for personnel and responders to provide medical care or volunteer under the EMERGILITY™ EMS Agency (VA50537).

Yes. Virginia EMS providers  and non-medical personnel can affiliate with more than one EMS Agency.

Responder Care™ can receive and utilize charitable donations as an EMERGILITY™ Special Program with Fiscal Sponsorship provided by Global Impact, a 501(c)(3). 

Please visit our Help page at https://responder.care/help.

Please visit our Volunteer page at https://responder.care/volunteer

Please visit our Donate page at https://responder.care/donate

Please visit our contact page at https://responder.care/contact and send us a message. 

Or E-mail us directly:

• Program Support - support@responder.care
• HELP - help@responder.care
• Volunteer - volunteer@responder.care
• Donate - donate@responder.care